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Technical Support

 

Phone: +1.610.876.3400
Toll-Free (USA and Canada only): 800.523.4934
Fax: +1.610.874.0190
Emailsupport@biamp.com

Biamp’s Large Venue Applications Engineers are technical experts on Community loudspeakers and sound system design for sports venues, auditoria, theme parks, worship facilities, convention centers and other large venues. Team members provide technical support and product suggestions to Biamp’s dealers, distributors and end users worldwide. We work closely with consulting firms, designers and installation contractors in a collaborative process to review designs using Biamp products and to create recommendations for optimal sound system choices.

The team is comprised of highly skilled individuals and Certified Technology Specialists™ with many years of experience in design, installation, contracting, mixing, system engineering, recording and documentation. The team’s combined experience ranges from tour sound and event production to advanced degrees in music, science, acoustic engineering and recording technology. We utilize advanced prediction and tools such as AutoCAD™, EASE™, CATT™ and ULYSSES™ to review the engineering design choices made by our installation partners.

Biamp is committed to providing honest, real-world specifications on all of our products. We provide calibrated acoustical and performance testing and documentation of loudspeaker systems including amplitude, distortion, impedance, polar curves, spherical propagation, directivity, phase, group delay and DSP settings by using measurement platforms such as TEF™ and EASERA™. Accurate loudspeaker coverage predictions including mapping, complex simulation, auralization, STI (Speech Transmission Index), and SPL (Sound Pressure Level) can also be confirmed for projects using Community, Apart and Desono loudspeakers from Biamp.

Biamp’s Large Venue Applications Engineers are part of Biamp’s tech support team. To get in-depth technical information on Biamp products, visit Cornerstone, our tech support knowledge base.